MAYORGA GORDILLO, Javier Andrés. The Human Factor, the most relevant point of contact for corporate communication today. Questiones Publicitarias, Cerdanyola del Vallès, Spain, v. 1, n. 21, p. 27–32, 2018. DOI: 10.5565/rev/qp.301. Disponível em: https://questionespublicitarias.es/article/view/v1-n21-mayorga. Acesso em: 12 nov. 2026.