AI as a catalyst for the Spanish advertising industry
analysis of its advantages from the perspective of professionals
Abstract
The present study analyses the perceptions of 373 marketing, advertising and branded content professionals in Spain regarding the impact of artificial intelligence on their professional activities. The results indicate a predominantly favourable perspective on its potential benefits, including process optimisation, enhanced operational efficiency, and stimulation of creativity. However, the study also underscores the significance of safeguarding the pivotal role of human
judgment and advocating for a judicious, ethical, and strategically aligned adoption of these technologies within a rapidly evolving industry that is increasingly propelled by algorithmic innovation.
Keywords
artificial intelligence, Marketing, advertising, professionals, surveyReferences
Ahmad, Norita & Haque, Sabir. (2024). Balancing Innovation and Ethics in AI- and Big Data-Driven Marketing. Computer, 5 (8), 102-107. https://doi.org/10.1109/MC.2024.3405708
Arbaiza, Francisco; Arias, Jazmine & Robledo-Dioses, Kelly. (2024). AI-Driven Advertising Activity: Perspectives from Peruvian Advertisers. (2024). Communication & Society, 37(4), 273-292. https://doi.org/10.15581/003.37.4.273-292
Balasubramanian, Abhinav. (2024). AI driven cross-cultural retail: Adapting visual content and products to regional trends. Indian Scientific Journal of Research in Engineering and Managemen, 5(1), 1-15. https://doi.org/10.55041/IJSREM6557
Bijalwan, Priya; Gupta, Ashulehka; Johri, Amar; Wasiq, Mohammad & Khalil Wani, Showkat. (2024). Unveiling sora open AI’s impact: a review of transformative shifts in marketing and advertising employment. Cogent Business & Management, 12(1). https://doi.org/10.1080/23311975.2024.2440640
Bobenrieth Astete, Manuel (ed.). (2012). Investigar con éxito en ciencias de la salud (Parte II). El proceso. Serie Monografías EASP, 50. EASP. https://www.easp.es/project/investigar-con-exito-en-ciencias-de-la-salud/
De Bruyn, Arnadu; Viswanathan, Vijay; Beh, Yean Shan; Brock, Jürgen Kai-Uwe & von Wangenheim, Florianvon. (2020). Artificial intelligence and marketing: Pitfalls and opportunities. Journal of Interactive Marketing, 51, 91-105. https://doi.org/10.1016/j.intmar.2020.04.007
Durai, Subhashini; Manoharan, Geetha; Priya, T. Sathya; Jayanthi, R.; Razak, Abdul & Ashtikar & Sunitha Purushottam. (2024). Quantifying the Impacts of Artificial Intelligence Implementations in Marketing. In Advances in Marketing, Customer Relationship Management, and E-Services Book Series. https://doi.org/10.4018/979-8-3693-1339-8.ch008
Eitel-Porter, Ray. (2021). Beyond the promise: implementing ethical AI. AI Ethics 1, 73–80. https://doi.org/10.1007/s43681-020-00011-6
Guinibert, Matthew & Nairn, Angelique. (2022). “Editorial”. Interactions: Studies in Communication & Culture, 13(2), 107–112. https://doi.org/10.1386/iscc_00055_2
Guzmán, Andrea L. & Lewis, Seth C. (2024). What Generative AI Means for the Media Industries, and Why it Matters to Study the Collective Consequences for Advertising, Journalism, and Public Relations. Emerging Media, 2(3), 347-355. https://doi.org/10.1177/27523543241289239
Fernández Núñez, Lisette. (2007). ¿Cómo se elabora un cuestionario? Butlletí LaRecerca. Universitat de Barcelona. https://www.ub.edu/idp/web/sites/default/files/fitxes/ficha8-cast.pdf
Haleem, Abid; Javaid, Mohd; Qadri, Mohd Asim; Singh, Rabid Pratap & Suman, Rajiv. (2022). Artificial intelligence (AI) applications for marketing: A literature-based study. International Journal of Intelligent Networks, 3, 119-132. https://doi.org/10.1016/j.ijin.2022.08.005
Hassani, Ghodrat; Malekshahi, Marziyeh & Davari, Hossein. (2025). AI-Powered Transcreation in Global Marketing: Insights from Iran. ELOPE: English Language Overseas Perspectives and Enquiries, 22(1), 203-221. https://doi.org/10.4312/elope.22.1.203-221
Huh, Jisu; Nelson, Michelle R. & Russell, Cristel Antonia. (2023). ChatGPT, AI advertising, and advertising research and education. Journal of Advertising, 52(4), 477-482. https://doi.org/10.1080/00913367.2023.2227013
Kozinets, Robert V. & Gretzel, Ulrike. (2020). Commentary: Artificial Intelligence: The Marketer’s Dilemma. Journal of Marketing, 85(1), 156-159. https://doi.org/10.1177/0022242920972933
Kubovics, Michal (2024). Innovative Content Production in Marketing Communication Through AI. Proceedings of the 19th European Conference on Innovation and Entrepreneurship (ECIE), 19(1), 377-383. https://doi.org/10.34190/ecie.19.1.2877
Kumar, Dinesh & Suthar, Nidhi. (2024). Ethical and legal challenges of AI in marketing: an exploration of solutions. Journal of Information, Communication and Ethics in Society, 22 (1), 124–144. https://doi.org/10.1108/JICES-05-2023-0068
Kshetri, Nir; Dwivedi, Yogesh K.; Davenport, Thomas H. & Panteli, Niki. (2024). Generative artificial intelligence in marketing: Applications, opportunities, challenges, and research agenda. International Journal of Information Management, 75. https://doi.org/10.1016/j.ijinfomgt.2023.102716
López Roldán, Pedro y Fachelli, Sandra. (2015). Metodología de la investigación social cuantitativa. Universitat Autònoma de Barcelona.
Lyndyuk, Andriy; Havrylyuk, Ivanna; Tomashevskii, Yurii; Khirivskyi, Roman & Kohut, Maryana. (2024). The impact of artificial intelligence on marketing communications: New business opportunities and challenges. Economics of Development, 23(4), 60-71. https://doi.org/10.57111/econ/4.2024.60
Matthews, Justin; Fastnedge, Daniel & Nairn, Angelique. (2023). The future of advertising campaigns: The role of AI-generated images in advertising creative. Journal of Pervasive Media, 8(21), 29-49. https://doi.org/10.1386/jpm_00003_1
Orús, Abigail. (2024). Número de trabajadores dentro del sector del marketing en España entre 2011 y 2023. Statista. https://lc.cx/NgiJvD
Pappas, Christopher. (2025). The Pros And Cons Of AI‑Generated Content In Marketing. eLearning Industry. https://elearningindustry.com/advertise/elearning-marketing-resources/blog/the-pros-and-cons-of-ai-generated-content-in-marketing-expert-tips-insights
Prasad, K.V.S.; Linus A., Xabier; Jain, Shubba; Subba, Raju; Mittal, Sachin y Anute, Nilesh. (2024). AI-driven chatbots for e-commerce customer support. In Proceedings of the 2024 International Conference on Advances in Computing, Communication and Applied Informatics (ACCAI) (pp- 1-5). IEEE. https://doi.org/10.1109/ACCAI61061.2024.10602261
Raut, Sachin; Chandel, Ajay & Mittal, Shashank. (2024). Enhancing Marketing and Brand Communication With AI-Driven Content Creation. En Nawaz Tunio, Muhammad (Ed.) AI, Corporate Social Responsibility, and Marketing in Modern Organizations (pp.139-172). IGI Global. https://doi.org/10.4018/979-8-3373-0219-5.ch008
Rodgers, Waymond & Nguyen, Tam. (2022). Advertising benefits from ethical artificial intelligence algorithmic purchase decision pathways. Journal of Business Ethics, 178, 1043-1061. https://doi.org/10.1007/s10551-022-05048-7
Routray, Bibhuti Bhusan. (2024). The Spectre of Generative AI Over Advertising, Marketing, and Branding. Authorea. https://doi.org/10.22541/au.170534566.63147021/v1
Sabharwal, Dhruv; Sood, Ritu S. & Verma, Manish. (2022). Studying the Relationship between Artificial Intelligence and Digital Advertising in Marketing Strategy. Journal of Content, Community & Communication, 16(8), 118-126. https://doi.org/10.14445/22312803/IJCTT-V72I8P130
Sharkey, Lee; Ghuidhir, Clíodhna Ní; Braun, Dan; Scheurer, Jérémy; Balesni, Mikita; Bushnaq, Lucius; Stix, Charlotte & Hobbhahn, Marius. (2024). A causal framework for AI regulation and auditing. Preprints. https://doi.org/10.20944/preprints202401.1424.v1
Singh, Pushpdeep; Patidar, Mayur & Vig, Lovekesh. (2024). Translating across cultures: LLMs for intralingual cultural adaptation. arXiv. https://doi.org/10.18653/v1/2024.conll-1.30
Smutek, Tomasz; Marczuk, Marcin; Jarmul, Michal; Jurczak, Ewelina & Pliszczuk, Damian. (2024). Chatbot to support the customer service process. European Research Studies Journal, XXVII, 160-168. https://doi.org/10.35808/ersj/3396
Velmurugan, Ramasamy; Sudarvel, Jayaraj; Bhuvaneswari, R.; Ramachandran, Sankar Ganesh; Jayanthi, N. & Mariyappan, M. S. R. (2024). Artificial Intelligence and Creativity in Marketing. A Symbiotic Alliance. Advances in marketing, customer relationship management and e-services book series, 73-81. https://doi.org/10.4018/979-8-3693-2276-5.ch005
Vlačić, Božidar; Corbo, Leonardo; Silva, Susana Costa & Dabić, Marina. (2021). The evolving role of artificial intelligence in marketing: A review and research agenda. Journal of Business Research, 128, 187-203. https://doi.org/10.1016/j.jbusres.2021.01.055
Published
How to Cite
Downloads
Copyright (c) 2026 Cristina del Pino-Romero, Susana Asenjo-McCabe, Susana Herrera-Damas

This work is licensed under a Creative Commons Attribution 4.0 International License.