Familiaridad de marca: Crítica al concepto actual y nueva propuesta de una composición multidimensional

Abstract

In academic literature the concept of brand familiarity has been accepted as a unidimensional construct, composed by cognitive factors. Based on this conception several studies have been developed, mostly on the moderating effect of familiarity over different aspects of consumer behavior. This article presents two hypothesis criticising the unidimensional view of the concept, as well as a multidimensional understanding of it. The paper presents theoretical argumentation and a qualitative study of razor blades consumption among a convenience sample of young males. Results support the understanding familiarity as a multivariable construct.